Shipping a Complex Mobile Product

01 Status

02 Summary

Mfatech was an EV charging mobile app project where my contribution focused on UX and product scoping.

I scoped and designed 30+ mobile screens and supported backlog clarity for a 6-engineer team across the charging service experience.

The product later reached 10,000+ users within months of launch.

03 Problem

The problem was to turn a multi-step EV charging service experience into a clear mobile user flow that engineering could work from.

The product needed screens that reflected real service steps: finding a charger, understanding availability, starting a session, managing payment or session state, and handling edge cases clearly enough for implementation.

04 My Role

• Competitive analysis
  Reviewed competitor EV charging apps to inform product scope decisions.
• UX / product scoping
  Translated the multi-step charging service into a structured mobile user flow.
• 30+ screen design
  Designed the full mobile screen structure across the charging experience.
• Backlog support
  Worked with the six-engineer team to keep the backlog clear and give development a more defined build direction.

05 User Flow

06 What This Proves

• Service flow to product
  I can translate complex service workflows into clear mobile product flows.
• Engineering clarity
  I can support engineering clarity through UX scoping and backlog organisation.
• Shipped product exposure
  I have worked in a real product context that reached market and real users.
• Product definition for engineering
  I translated a complex mobile flow into clear screens, scope, and backlog direction that engineering could build from.

If a complex workflow needs to become screens, scope, and a backlog your engineers can work from.